Neos Versus MyCase
MyCase is just software. With Neos, you’re getting an entire company all striving to achieve a singular goal: to make your law firm perform at its absolute best.
Neos is more than just amazing case management software.
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When you partner with Assembly, you get a partner for life
- A Customer Success Manager with legal industry experience and a keen interest in maximizing your investment in Neos
- A Product team that relies on customer feedback to guide the product roadmap and continually improve Neos based on their input.
- A U.S.-based Support Team that answers 80% of calls in under 40 seconds and has an average response time of 20 minutes to engage with clients after a ticket is submitted.
- An expert in-house Transition team with a dedicated project manager who will guide you through the transition and support your team throughout the transition process.
- Trainers who know Neos like the back of their hand who will ensure you and your staff feel comfortable with the software before going live.
Why Choose Neos over MyCase?
Here’s what some of our users love about Neos:
Don’t just take our word for it. We have over 600 testimonials from happy Neos users and almost 150 five-star ratings on G2 (average rating of 4.5).
Stefany S., Legal Office Manager.
“I love Neos because it has helped our office be more efficient. We now have all of our case documents in one place and don't have to search a network drive or Sharepoint to find them. Neos helps our Team keep track of their daily activities which allows for better time management. The Help feature is also full of information and tutorials that answer almost every question someone may have.”
Stefany S., Legal Office Manager.
Gilbert L. Senior Case Manager
“We use Neos for everything we need in this job. The dashboard can be personalized to you exact needs: from health insurance affidavits needed, property damage photos, etc. The interface is user friendly and the updates genuinely continue to fine tune and perfect the program.”
Saves you money
"Using Neos has really expedited the time from open to settle. If you're going a year and a half because you don't have these steps in place that Neos offers like the reminders and Checklist with staff, that’s delaying your client’s and your money. To go from making money in 18 months versus making money in nine months is huge."
Sheila H., Partner
David H., Attorney
“Having access to case information on the cloud is incredibly efficient and productive. And Neos support is fantastic. We've had many, many questions about reporting and other technical and substantive questions and Assembly Support calls immediately when we have questions. And our customer success manager has been instrumental in helping us navigate some of the features at a granular level, which is incredibly important for business law firm owners.”
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Neos is Award-Winning Software
• Overall Practice Management Solution Provider of the Year from Legal Tech Breakthrough Awards
• G2: Momentum Leader, Mid-Market Leader, Practice Management Leader
• Software Advice Frontrunner
• Capterra Shortlist
• GetApp Category Leader
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Neos Has Everything You Need to Win, From Intake to Settlement
- Automated 24/7 intake so you never miss a case
- Embedded AI functionality that decreases staff burnout and improves accuracy
- Secure access from anywhere with an internet connection
- Fully integrated Microsoft Outlook and Calendar for seamless productivity
- Effortless document drafting, PDF editing, and document management
- Endlessly configurable, from reports to case types
Neos Transition Versus MyCase Transition
Moving from MyCase to Neos has never been easier. Now you can take advantage of our Standard or Enhanced Conversion process that converts dozens of MyCase case data fields and information straight into Neos, making it snap to pick up where you left off.
“We had to get it installed and working within a week, and the Neos people couldn't have been better. We were able to start working immediately and feel like we learn a new feature every day. We are moving on to more sophisticated templates and other features, and they are all so flexible and useful.” - Elizabeth M, Law Firm Partner
What is included in a transition to Neos?
What is included in a transition to MyCase?
What data is converted moving to MyCase?
What data is converted when you move to Neos from MyCase?
Neos Client Portal Versus MyCase Client Portal
Does Neos have a client portal?
Rather than forcing you to use a native client portal that may not fit your firm’s unique requirements, Neos gives firms the option to choose from our three client portal integrations: CasePulse, Case Status, and Hona. Each client portal syncs directly to Neos, ensuring data accuracy across both platforms and allows you to communicate directly with clients, send automated updates, ask for reviews, share documents, and more.
Does MyCase have a client portal?
MyCase offers a native client portal that allows firms to communicate with clients and share documents and other information.
Neos Support Versus MyCase Support
“Neos's customer support team has been exceptional. They are responsive and knowledgeable, helping us quickly resolve any issues or answer questions.” - Ashley R., Paralegal
What support does Neos offer?
What support does MyCase offer?
Neos Intake Versus MyCase Intake
Prepare for the most efficient intake you’ll ever experience. Neos intake is entirely customizable to your firm’s requirements and offers a seamless transition into a case for even more time savings.
“I love Neos because it helps me stay organized from the beginning of the case to finish. When I get a new intake, I am able to fill in all of the parties and upon receipt of the signed contract, I am able to make it a case. I love that I can then add in all of the important case information including injuries, medical treatment providers, insurance companies and more! The fact that I can stay so organized in one place is very helpful so that I don't miss a beat! I love Neos!!” - Kristin P, Paralegal
What is included in Neos intake?
- Automatically capture client data 24/7 through voicemails, chat, and website forms and have entered into Neos
- Dynamic time-saving questionnaires that capture sufficient information without wasting time
- Automated duplicate checks
- Custom intake statuses
- Automated client communication during intake phase
- Integration with DocuSign to easily send retainer agreements and save into Neos
What is included in MyCase intake?
- Customized form templates clients can fill out
- Embeddable forms for websites
Neos Integrations Versus MyCase Integrations
“Neos is a game-changer for law firms seeking efficiency and effectiveness in case management. It seamlessly integrates with other essential tools (like Quickbooks and RingCentral) ensuring smooth workflow and eliminating data silos. I rest easy knowing that client data is encrypted and protected.” - Shahla M., Law Firm Partner
What integrations does Neos offer?
What integrations does MyCase offer?
Neos Pricing Versus MyCase Pricing
What does Neos cost?
Neos is case management software with three different subscription tiers firms can choose from. Neos Essentials, Neos Premium, and NeosAI Platinum all offer increasingly comprehensive access to Neos features. Check out our Subscription Tier page for more information.
What does MyCase cost?
MyCase offers three different subscription tiers, each with different feature sets. Check the MyCase website for more information on pricing and tiers.
